Can I pay for my order in monthly installments. We always aim to provide flooring you can enjoy for many years to come and well do anything we can to ensure your flooring continues to bring you Tapiness. We can then efficiently plan the exact amount of carpet or flooring you'll need before you order. Feel-good wood. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. When fitted in a larger area some patterns and seemingly random blends of yarn can have an inherent striped effect, or additional patterns and colours which may not be obvious from the sample. This is normal but as part of the fitting process, and if requested to do so, the fitter can flatten the pins. Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. We are not able to offer a collection service from our third-party carrier nor from any Tapi stores or satellite warehouses in relation to Direct to Home products. Please confirm you would like to subscribe to our newsletter? Please confirm you would like to subscribe to our newsletter? Throughout this Website you may find links to third party websites. Available 7-days a week. Your order Important Customer Information, Please find below information relating to the terms and conditions which are applicable when you enter into a contract with Tapi Carpets & Floors. Book a convenient appointment online. Whether you can change your order without any charges being incurred depends on a number of different things and at what stage in the order process you want to make a change, so it's best to get in touch with the store straight away. These indentations are normally found close to a wall and should fade away as the carpet becomes acclimatised to the room. Date of experience: 13 January 2023. Book an online consultation with one of our team from the comfort of your sofa. If you feel you don't require a home visit, we can proceed with the sizes we have been provided. Salary information comes from 1,148 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Available 7-days a week. Save up to 100 a year . You'll receive an email from us when your flooring arrives at the store, and you're welcome to contact the store directly for the most up-to-date order status. A minimum of 72 hours is recommended and when high gloss paint has been used please allow 7 days. Authorised and Regulated by the Financial Conduct Authority. If they refuse to fix your issue, then the following are some of the alternative methods to try: ADR Schemes: You can use the Alternative Dispute Resolution (ADR) which allows UK customers to file a complaint against a business if the business is not being responsive to you personally. Finance. Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. Whilst you want to insulate your room, you also want the heat to be able to flow up and into the room. Support the Store Manager to induct new Tapi colleagues. Approx. Exact arrival and completion times cannot be guaranteed due to the nature of the work. Smart ways to shop with Tapi. It's quick and easy and you'll have a decision in minutes! 90 minutes. Rest assured, we put your safety first. Now closed Open Saturday 09:00 - 18:00. This method of amending product names is a standard industry practice. We will get in touch with you to ascertain the reason for refusal and whether a subsequent delivery date can be agreed upon. Go on! Any piece of carpet can be edged to your specific size and shape to create the perfect made to measure rug. Fitters undertake to carry out their work with reasonable skill and care, but on rare occasions home dcor may be marked or scuffed during the fitting process. Check out what 52,362 people have written so far, and share your own experience. Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. Yes! Doors may need to be trimmed to allow sufficient clearance. For further information please consult our floor care guide. Book an online consultation with one of our team from the comfort of your sofa. Share. If you cant find the flooring youre looking for on our website, please contact usso we can assist you further. Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. Cancellation of an order is not normally accepted unless we are in breach of contract, in which case you have the right to cancel. That way, if there's a mistake in the floor measurements, there's extra carpet to work with. Most of our stores offer the carpet whipping service. Carpet underlay comes in a variety of different materials, including recycled PU foam and sponge rubber, as well as a range of thicknesses. Tapi Carpets & Floors Ltd nor the 3rd party carrier will be responsible for the disposal nor any costs incurred in the removal of such items provided to protect your goods during transit. Our home consultant or estimator will not be able to ascertain if your subfloor requires extra preparatory work if your existing flooring is in situ at the time of the inspection. Our carrier will make every effort to deliver on the date requested by the customer, however, Tapi cannot be held liable for late delivery if this is caused by circumstances outside of our control. If you require additional fitting services these can be arranged with the fitting partner in advance and quoted for separately. BR6 0PH None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. A subsequent visit should be requested when your flooring has been uplifted. If you have any concerns that we have not met our legal obligations, please contact us via the contact page on our website. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Tapi Carpets & Floors for death or personal injury as a result of the negligence of Tapi Carpets & Floors or that of its employees or agents. This can then be cut down and whipped into a runner for stairs or a hallway thus expanding your choice greatly. There's no deposit to pay and you can spread your balance out over 12, 24, 36 or 48 months (minimum spend required). Book a convenient appointment online. Some of the bigger cuts of carpet are extremely heavy and it wouldnt be possible for the fitters to get the carpet inside your home if it wasn't cut down beforehand. Easily bleachable in case you get stains and moths won't attack it. Book a convenient appointment online. Some of our floors carry up to 20 years wear guarantee! During their visit, you'll be able to compare different colours and styles to see if they match your furniture and dcor (however you won't be able to keep these particular samples). Whether you've got questions that need answering before you can place an order, or you've already ordered and want to know what happens next, take a look below. In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. Closes 16 Feb 2023 Ref U2MJ1tB36qMS Job role Finance manager. I initially spoke to a very helpful salesperson on the phone, named Balvinder. The fitters will do this on the day of fitting; theyll return these back to the store and we'll dispose of them for you. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. Assistant Manager. Available 6-days a week, 9am-5pm. Available 6-days a week, 9am-5pm. Carpet is a soft, luxurious product and flattening of the pile will occur. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. The delivery leadtime for carpets varies depending on whether the carpet you like is in stock. Searching for your dream carpet? If you wish to change a delivery date or arrange for collection of the goods following our agreement to accept their return, please contact our Customer Services team on 03330 150 501 who will liaise with our 3rd party logistics partner and the store. Alternatively, you can leave a message with your details and someone from Customer Support will call you back. Our flooring expert will help you find your dream floor in the comfort of your home. Approx. Some of the products ordered may be fragile in nature and whilst care will be taken to ensure these goods arrive in good condition, this may be completed using a palletised delivery. This is not considered to be part of the fitting work unless this was specifically agreed in advance. Approx. Tapi Carpets's top offer: Luxury Hard Wearing Vinyl Flooring from 16.99. Yes, we do! Tapi Carpets & Floors. Posted 17 Jan 2023. Don't worry, we promise there's someone there! Approx. We're frequently asked how much it costs to carpet a room, and the answer is that it depends on lots of different things: the type of carpet, the size of the room(s), how many rooms, the type of underlay, the location it will be fitted, and which accessories you choose, among many other things. Posted 17 Jan 2023. TAPI Gothenburg Mouse Twist Carpet Offcut. Book a convenient appointment online. Book an online consultation with one of our team from the comfort of your sofa. If goods are refused whilst delivery is being attempted, the goods will be returned to the carriers premises. To make a complaint with Tapi Carpets, you can either fill out a complaints form or alternatively you can email [email protected]. High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. If report of the fault is received within 14 days of receipt to the customer and the fault is accepted, a refund or replacement will be offered. If you have alternative delivery requirements, please contact us prior to dispatch of your order. Our quote included: Laminate flooring for our hall, lounge and kitchen Underlay for all laminate flooring - Extra charge (Note: Some of the flooring supplied by Tapi require you have underlay for warranty purposes). Rest assured, we put your safety first. Laminate and engineered wood flooring will be affected by moisture; wet mopping will likely damage the flooring beyond repair. Its always a panic-inducing moment when you see that glass of red wine tip over in slow motion onto your plush cream carpet, but the quicker you act, the less chance there is of it staining. Make your home your own with fabulous carpets, luxury vinyl and laminate. 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