), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. If it is not in by the 1st, another late fee applies. Nothing about their practices or handling of a purchased mortgage makes sense. But eventually something went wrong. Selene finances had a great deal of success financing real estate and other properties. I've been in "negotiations" with them for over a year. Email this Business. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. Selene Finance has added over $8000 in Corporate Advance Balance Fees since taking over my mortgage in March, 2019. She offered this service to me, I did not ask for any assistance. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. Mortgage interest rate moved from 4% to 18% overnight - wrong!! Desired outcome: I am not pleased at all! off my payment. Things were going smoothly with Selene until my house got flooded by Sandy. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. Contact please. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. Selene Finance LLC. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. Hello distressed Selene Finance mortgage holders, At best Selene is a poorly run company. I don't understand why we were sold to them. This has been the worst customer On or about 10-11-18 a payment of 391.21 was unauthorized and made for a payment using a SunTrust account ending in the last for numbers of 0871. This destroyed both out credit and since we had been reported we were unable to refinance. Thank you. Identify misspellings in crafted communications (e.g., company name, etc. Selene Finance review: mortgage payments. Thats insane. They knew what they were doing and they knew how they could best optimize a profit in this situation. this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. Could someone explain? Recommended Reviews Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. They suddenly foreclosed my house and going to auction this coming Wednesday. Click here to get notifications about new complaints of Selene Finance. What does Selene Finance do? I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. Our credit has never been worse. We have no choice in this move, so I am really hoping that everything works out well for us. I just want to refinance with a legitimate mortgage company theyre crooks!!!!! At worst, Selens is a fraudulant and criminal company. Bertrand eric estrade. They have made alot of money off us debt slaves, not that anyone cares. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. In complaint to court and still was evicted and now homeless!!! I decided to call HAMP instead. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. 40 000 original note that Ive paid off but they lost.my payoff money. Call me 6415120857. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> I've been in "negotiations" with them for over 2 years. Allentown, Pa 18104 To whom it may concern: The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). stream I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. 2.0. on October 15, 2022. I am in the midst of this horrible experince and concerned about what will happen next. I called them and they were adamant that they did not even though my bank verified this. I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. 1 0 obj document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. Maybe then Selene will wake up and smell the coffee! please add me to class act sui Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. They are sneaky. They don't ever answer the phone and they have already increased my mortgage. I called for what was due on my account then called 3 weeks later and it was almost $5000 more. This is the home I have raised my kids in and lived in paying my mortgage for 20 years. This rating has decreased by -8% over the last 12 months. The average employee at Selene Finance makes $59,354 per . So why did they take out another house payment on April 15th directly from our account? Hello Victoria, Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. Once they find out the actual equity in your home they bully and try to force those that don't understand their rights out of their home. I made a quarter million in profit. Also, this repayment plan was never done in writing. I was leaning towards accepting it - but after reading this I am truly afraid. So. I am 60 years old!! I have the same problem with selene finance with a transfer from Rushmore loan management there sister company. Next day they sent me another quote and it says $90771. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. You have to get everything in writing. I want to join any class action suits concerning these companies. My sick cat and I dont have any place to go. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? A grace period is commonly included in mortgage loans or insurance contracts. This will surely increase the credibility of your complaint. Also, I was trying to dispute $1371 they charged for insurance. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. They are sneaky. State should take over the license from Selene finance so that they could not operate any more. Share your photos and videos with others to prove the truth of your words. Selene FinanceMortgageloan servicing, payments, escrow account May 16, 2016- Selene finance has now stopped excepting our mortgage payment. Carol Delsonno. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). All rights reserved. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. I would like for the payment to be returned We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. I thought was being scammed, but later found out that they bought my loan. I have sent payments via wire transfers. Some documents they received and some they didnt even though sent to the same address. Visit Website. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. I am desperate to keep my house. I will call their office everyday and harass everyone that answers the phone. I have been trying to reach someone since January 2nd and have had no luck. Respectfully, my name be added in Class Action Lawsuit. I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. I am also a victim! Please help me 21494968xx. They reported us every month after. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. When I called I was told to identify myself and ask why. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. Because the loan is under water, we can't re-fi on our own. The information from your prior servicer is being loaded into our system and thoroughly checked for accuracy to better serve you. Was able to get new employment immediately. I went thru all the steps to try and make this not happen. State Attorney General Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. Get the latest business insights from Dun & Bradstreet. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. and settle the claims of those who actually qualified for loan modification. While I am sorry for the abuse that you all have suffered at the hands of Selene, it is not surprising as we have the unfortunate pleasure of dealing with Selene Finance in the past and they are anything but compliant with consumer rights laws and regulations as evidenced by your complaints above. It is destroying my credit. We have been in a "temporary" payment plan with Selene for more than two years, since they bought our loan from Citi. They are holding $40, 000 of my money for over 3 weeks and jerking me around! I kept asking if theres any other way to make payment. Understand that Selene makes the least amount of money by modifying your loan. The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. This will surely increase the credibility of your complaint. Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. 207 E. Canyon St., Colfax, WA 99111 The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. I am worried about dealing with Selene Finance because of all the forums I have seen about it. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. Claim it and get a lot of features. Im so sorry to hear your Mom is having problems with Selene Finance. Although they charged me $4000 for modification. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) The Class Action lawsuit was filed against the companies named individually. post my payments so it doesn't show outstanding and stop deducting insurance payments. Im paying 9 percent interest on a sixty thousand loan. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. The supervisors and managers was overworked because there was not enough of . Good luck to all of you. 49% of Selene Finance employees are women, while 51% are men. I currently have a major issue with Selene Finance. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. However, most credit cards provide a grace period on purchases. They said my note was not escrowed which was incorrect. Heartbroken and lost, I just found out there was a lien I wasnt aware of in October 2008 for $75000 that Countrywide claimed they financed to another mortgage company to pay creditors so Countrywide and Recontrust filed the Reconveyance of Deed on a mortgage that was filed by another company made a $98000 loan to me and issued a check back to themselves for $75,000. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. I called, many times, wrote letters, emailed, called again and again and they just stay onto a script. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. Contact the taxes dept of banking and also hud goverment. The insurance company released 4 checks. Dana Shafman My credit is damaged to ever and I am near retirement. 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